I've rolled back the program to an earlier version and all the older versions do the same, I've updated my OS, Premiere, I've performed a clean install after using the Cleaner tool, I've updated my graphics card driver, I've rolled the driver back. Again this happened mid project without any shut down, closing or updates. The Edit, Windows, Sequence, Help etc all work just fine, but only the File option. It locks up for about 1 minute and if I move the mouse at all, the drop down menu closes. If I keep the mouse still and it drops down everything works fine until I hover over export in which the same thing happens. If I move the mouse at all during this time, the drop down menu wont open. If there is anything in the timeline, video, image, or even just audio, the 'file' tab will cause premiere to freeze and lock up for about a minute. It happened in the middle of editing a project and will happen on any version I install and on any project, old, current, or new. And, of course, I'm stopped in my tracks until this is resolved.Īnyway, if a PP user has run into this and happens to be editing at this ludicrous hour and may know a solution before I can contact Red Giant, I've checked the sequence from last weeks show and all is identical as can be. I've cleared some additional memory space (even though that shouldn't effect anything) (Plural Eyes offered a 90 day trial on Plural Eyes Universe, a set of transitions/effects, and I uninstalled those). I've tried the reboots, I've uninstalled and reinstalled Plural Eyes. Error details: error file does not exist. When I do so I get: Unable to Import, Check the Plural Eyes 4 log file for details. There is a problem with the sequence try 'Open in Plural Eyes.' to learn more. However, when I went to sync my timeline tonight, I received an error code.

It has been a great thing, since there are all kinds of drift and sync issues with these crappy AVCHD cameras. This will most likely be a Plural Eyes issue, but, it's 3:54AM and can't reach anyone at Red Giant until after 7AM, if I'm very lucky.įor 3 weeks now, have used Plural Eyes 4 (on 2017 iMac) to sync 10 lockdown cameras to a master audio track for a talk show.

Pluraleyes 4 in adobe premiere multicam